• You're one step from joining Buick Enclave Forum – Family SUV Upgrades & Repairs.
    Create a free account to post, follow threads, and never miss an update.  Sign up free →

Infotainment issues

babykid

New member
Joined
Jun 22, 2025
Messages
2
I just bought a 2018 Buick Enclave Premium, but when I try to access the apps, i get a message saying the catalog cant be accessed. I've cleared the previous data, updated software on both the car and my phone, did a factory reset, signed into my Buick account and onstar, and even contacted customer support, but nope no fix yet. OnStar says they're working on it, but I haven't heard back til now. I'm wondering if it's a settings issue on my phone or the car, anyone experience this at all?
 
Yup, had the same issue on my '18 Enclave and it turned out to be a backend OnStar problem, so just wait for their fix
 
I had a similar issue with my 2016 Enclave before I changed it to my 2022 which I'm currently using, turns out it was a glitch on GM's side that affected the app catalog for a bunch of users.
I waited it out for a few weeks, and then an update finally fixed it but...in the meantime, you can check your phone's app permissions and make sure Bluetooth and data connections are stable
 
Back
Top